At Sophistea, we aim to deliver your jewelry with care and efficiency. Please review our shipping policy below to understand how and when your orders will be shipped.

Order Processing Time

All orders placed on Sophistea are processed and dispatched within 48 hours after the order is placed, excluding non-business days (Saturdays, Sundays, and public holidays).

Shipping Time

Once dispatched, your order will be delivered within 2 to 3 business days. Please note that non-business days (weekends and holidays) are not counted in this time frame.

Shipping Confirmation & Tracking

After your order has been dispatched, you will receive a confirmation email containing the tracking number and a link to track your shipment. This will allow you to monitor the status and expected delivery date of your order.

Shipping Costs

Shipping costs will be calculated at checkout based on the delivery address and preferred shipping method. Any promotions or discounts on shipping will be applied at checkout.

Shipping Address

Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders shipped to incorrect addresses due to errors made by the customer.

Delays & Issues

While we strive to deliver your order within the specified time frame, there may be occasional delays due to unforeseen circumstances (such as weather conditions or carrier delays). In such cases, we will notify you and provide updates on your order’s status.

International Shipping

Currently, Sophistea only offers shipping within Pakistan. We do not ship internationally at this time. Please check back for future updates on our shipping policies.

Contact Us

If you have any questions about shipping or need assistance with tracking your order, feel free to contact us at:

Email: support@sophistea.com