At Sophistea, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and products. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services to you, including:

• Personal Information: When you place an order, subscribe to our newsletter, or create an account, we may collect personal information such as your name, email address, billing and shipping addresses, phone number, and payment information.

• Non-Personal Information: We may collect non-identifiable information, such as browsing data, cookies, and IP addresses, to enhance the user experience and website performance.

How We Use Your Information

We use the collected information for the following purposes:

• To Process Orders: Your personal information allows us to process transactions, fulfill your orders, and communicate with you about your purchases.

• To Improve Our Services: We use non-personal information to analyze website usage and improve the customer experience.

• Marketing: With your consent, we may send you promotional emails and updates about new products, offers, and services. You can opt out of these communications at any time.

Sharing Your Information

We respect your privacy and do not sell or share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in processing orders, delivering products, and handling payments.

• Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee its absolute security.

Cookies

We use cookies to improve your experience on our website by remembering your preferences and collecting aggregate data about website traffic. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access and Update: Request access to the personal information we hold about you and make corrections to any inaccuracies.

• Opt-Out: Opt out of marketing communications or request the deletion of your personal data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@sophistea.com